Developing personalize our customer journeys to increase satisfaction & loyalty of our expansion recognized by industry leaders.

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Contact Info
LocationKingsbridge Avenue
Newcastle, United Kingdom.
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Contact Info
LocationKingsbridge Avenue
Newcastle, United Kingdom.
Follow Us

Recognized by industry leaders, of our award-winning team has a proven record of delivering excellence across projects.

GUEST SELF-SERVICE

Real-time self-check-in and room availability

Real-time self-check-in allows guests to bypass front desk lines, improving their arrival experience. With up-to-date room availability, guests can choose and confirm their room preferences instantly, streamlining the process and enhancing satisfaction.

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Reach Worldwide empower dreams everywhere.
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Faster Growth starts smart solutions today.
GUEST SELF-SERVICE

Self-service restaurant ordering and F&B revenue

Self-service restaurant ordering enables guests to place orders directly from their devices, reducing wait times. This streamlined process boosts F&B revenue by encouraging more frequent orders and upselling opportunities, while enhancing guest convenience.

M
Reach Worldwide empower dreams everywhere.
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Faster Growth starts smart solutions today.
GUEST SELF-SERVICE

Real-time bill viewing and instant payment processing

Real-time bill viewing allows guests to monitor their charges as they go, ensuring transparency. Instant payment processing enables quick and secure transactions, improving guest satisfaction and accelerating checkout times.

M
Reach Worldwide empower dreams everywhere.
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Faster Growth starts smart solutions today.
Our Solutions

Increase revenue with flexible delivery options

Self-Check-In

Self-Check-In

Reduce front desk labor costs and improve guest satisfaction with instant self-service check-in via kiosks or mobile devices, freeing staff to focus on revenue-generating upselling opportunities.

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01
Increase order volume

Restaurant Self-Ordering

Increase F&B revenue by enabling guests to browse menus, place orders, and pay directly through self-service kiosks, capturing orders 24/7 and reducing wait staff costs.

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02
Optimize delivery operations

My Bill

Reduce checkout wait times and improve cash flow with instant bill viewing and payment processing through self-service kiosks, ensuring faster payment collection and reduced billing disputes.

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03
My Bill

My Reservation

Enable guests to view and manage reservations independently, reducing front desk inquiries and freeing staff to focus on upselling room upgrades and additional services that generate revenue.

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04
Delivery channel performance analytics

Fees and Charges

Transparent fee and charge viewing reduces billing disputes, improves guest satisfaction, and ensures all revenue is captured accurately while maintaining guest trust and repeat bookings.

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05
Delivery channel performance analytics

Attractions

Promote local attractions and partner services through self-service kiosks, generating commission revenue from bookings while enhancing guest experience and extending length of stay.

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06
Fees and Charges

Promotions

Display targeted promotions and special offers through self-service kiosks, driving bookings during low-demand periods, increasing occupancy, and maximizing revenue from incremental sales.

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07
Delivery channel performance analytics

Reviews

Encourage guest reviews through self-service kiosks at checkout, improving online reputation, increasing booking conversion rates, and driving more revenue from positive reviews and higher rankings.

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Why Hotel Mate

Instant Setup

Hotel Mate PMS enables hotels to sign up, configure, and go live within minutes.

All-in-One

Everything essential to manage and grow your accommodation.

Affordable

Room-based pricing with no setup fees or commitments.

Multi Currency

Handle payments worldwide with automatic conversion.

AI Powered

AI intelligence and personalization for hotel operations.

In-built CRM

Turn guest data into personalized service.

PRICING
Choose your country

Local pricing for your region

Select a country to view base pricing and per-room or per-bed rates tailored to your market.

OUR PRICING PLAN

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Everything you need to run your small hotel

Front Desk

Streamline check-in/check-out processes, manage guest services efficiently, and identify upselling opportunities to increase revenue per guest.

Front Desk Management
Customer support and help center

Need Help?

Get Started Free Call?

Absolutely! HotelMate is designed for hotels of all sizes, from boutique properties to large hotel chains. Our room-based pricing model makes it affordable for small hotels, starting with just 5 rooms included. You can scale up as your hotel grows, and all features are available regardless of size.